Monitoring - We've resolved the issue causing degraded file processing performance for some customers. New work should be processing normally and we are working through the backlog of impacted work.
Apr 18, 2024 - 16:14 CDT
Identified - We've identified the issue causing degraded file processing performance for some customers and we are working on a fix.
Apr 18, 2024 - 10:57 CDT
Update - We are continuing to investigate this issue.
Apr 18, 2024 - 10:00 CDT
Investigating - We've received reports that some customers are experiencing degraded file processing performance and we are actively investigating.
Apr 18, 2024 - 08:58 CDT
Update - We are continuing to work through the backlog of impacted work and are monitoring to ensure stability.
Apr 16, 2024 - 15:33 CDT
Monitoring - We've resolved the issue causing degraded file processing performance for some customers. New work should be processing normally and we are working through the backlog of impacted work.
Apr 16, 2024 - 13:21 CDT
Update - We have implemented a fix for this issue and we are seeing most new work process normally. We are continuing to work on a fix for the remaining issue. Any processing work impacted by this issue will reprocessed once the remaining issue is resolved.
Apr 16, 2024 - 12:16 CDT
Update - We are continuing to work on a fix for this issue.
Apr 16, 2024 - 10:55 CDT
Identified - We've identified the issue causing degraded file processing performance for some customers and we are working on a fix.
Apr 16, 2024 - 09:58 CDT
Investigating - We're currently investigating an issue causing degraded file processing performance for some customers.
Apr 16, 2024 - 09:15 CDT