File upload issue.

Incident Report for Acquia DAM

Resolved

We’ve resolved the issue of files not processing properly when uploading. The missed uploads are reprocessing. Contact support@widen.com if you continue to experience any ongoing issues.

Posted Jun 12, 2019 - 16:01 CDT

Monitoring

We’ve resolved the recent reported issue and are monitoring to ensure stability.

Posted Jun 12, 2019 - 15:28 CDT

Identified

We’ve identified the issue affecting files not processing properly when uploading and are actively working on resolving the issue.

Posted Jun 12, 2019 - 15:24 CDT

Investigating

We're currently investigating an issue with files not processing properly when uploading. Once this is corrected, we will automatically reprocess the missed uploads and will update this page when resolved.

Posted Jun 12, 2019 - 15:11 CDT

This incident affected: API (REST v2), Assets & Templates, and Workflow.