tag:status.widen.com,2005:/historyAcquia DAM Status - Incident History2024-03-28T13:40:38-05:00Acquia DAMtag:status.widen.com,2005:Incident/202440642024-03-28T20:00:00-05:002024-03-14T09:17:46-05:00Acquia DAM Monthly Maintenance<p><strong>THIS IS A SCHEDULED EVENT Mar <var data-var='date'>28</var>, <var data-var='time'>20:00</var> - <var data-var='time'>23:00</var> CDT</strong></p><p><small>Mar <var data-var='date'>14</var>, <var data-var='time'>09:17</var> CDT</small><br><strong>Scheduled</strong> - On March 28th, 2024, between 8 p.m. - 10:59 p.m. CT (March 29th from 3 a.m. - 5:59 a.m. CET), your site will be unavailable for approximately 30-60 minutes for security maintenance.</p>tag:status.widen.com,2005:Incident/201346762024-03-01T13:18:16-06:002024-03-07T15:48:30-06:00API (v1) availability issue.<p><small>Mar <var data-var='date'> 1</var>, <var data-var='time'>13:18</var> CST</small><br><strong>Resolved</strong> - We’ve resolved the issue impacting the ability to create an order with the API (v1). Contact Customer Support for help on Acquia DAM Community if you continue to experience any ongoing issues.</p><p><small>Mar <var data-var='date'> 1</var>, <var data-var='time'>12:19</var> CST</small><br><strong>Monitoring</strong> - We’ve resolved the recent reported issue and are monitoring to ensure stability.</p><p><small>Mar <var data-var='date'> 1</var>, <var data-var='time'>12:11</var> CST</small><br><strong>Update</strong> - We are continuing to work on a fix for this issue.</p><p><small>Mar <var data-var='date'> 1</var>, <var data-var='time'>10:32</var> CST</small><br><strong>Identified</strong> - We’ve identified the issue impacting the ability to create an order with the API (v1) and are actively working on resolving the issue.</p><p><small>Mar <var data-var='date'> 1</var>, <var data-var='time'>10:25</var> CST</small><br><strong>Investigating</strong> - We're aware of an issue impacting the ability to create an order with the API (v1) and are actively investigating.</p>tag:status.widen.com,2005:Incident/200605572024-02-28T23:00:56-06:002024-02-28T23:00:56-06:00Acquia DAM Security Maintenance<p><small>Feb <var data-var='date'>28</var>, <var data-var='time'>23:00</var> CST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'>28</var>, <var data-var='time'>20:00</var> CST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'>23</var>, <var data-var='time'>15:30</var> CST</small><br><strong>Scheduled</strong> - On February 28th, 2024, between 8 p.m. - 10:59 p.m. CT (February 29th from 3 a.m. - 5:59 a.m. CET), your site will be unavailable for approximately 15-20 minutes for emergency database security maintenance.</p>tag:status.widen.com,2005:Incident/199400182024-02-22T23:00:56-06:002024-02-22T23:00:56-06:00Acquia DAM Monthly Maintenance<p><small>Feb <var data-var='date'>22</var>, <var data-var='time'>23:00</var> CST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'>22</var>, <var data-var='time'>20:00</var> CST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'> 8</var>, <var data-var='time'>09:05</var> CST</small><br><strong>Scheduled</strong> - On February 22nd, 2024, between 8 p.m. - 10:59 p.m. CT (February 23rd from 3 a.m. - 5:59 a.m. CET), your site will be unavailable for approximately 30-60 minutes for security maintenance.</p>tag:status.widen.com,2005:Incident/198866002024-02-03T15:00:19-06:002024-02-03T15:00:19-06:00Acquia DAM Security Maintenance<p><small>Feb <var data-var='date'> 3</var>, <var data-var='time'>15:00</var> CST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'> 3</var>, <var data-var='time'>12:00</var> CST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'> 1</var>, <var data-var='time'>11:38</var> CST</small><br><strong>Scheduled</strong> - On February 3rd, 2024, between 12 p.m. - 2:59 p.m. CT (February 3rd from 7 p.m. - 9:59 p.m. CET), your site will be unavailable for approximately 20-30 minutes for emergency security maintenance.</p>tag:status.widen.com,2005:Incident/198566612024-01-29T06:54:55-06:002024-02-02T15:40:43-06:00Acquia DAM Search Issue<p><small>Jan <var data-var='date'>29</var>, <var data-var='time'>06:54</var> CST</small><br><strong>Resolved</strong> - We’ve resolved the issue that delays displaying new assets and metadata in search results. Contact Customer Support for help on Acquia DAM Community if you continue to experience any ongoing issues.</p><p><small>Jan <var data-var='date'>29</var>, <var data-var='time'>06:06</var> CST</small><br><strong>Monitoring</strong> - We’ve resolved the recent reported issue where there was a delay in displaying assets and metadata in search results, and we’re monitoring to ensure stability.</p><p><small>Jan <var data-var='date'>29</var>, <var data-var='time'>06:01</var> CST</small><br><strong>Identified</strong> - We’ve identified the issue that delays new assets and metadata from displaying in search results, and we’re actively working on resolving it.</p><p><small>Jan <var data-var='date'>29</var>, <var data-var='time'>05:42</var> CST</small><br><strong>Investigating</strong> - We’re currently investigating an issue with a delay in displaying new assets and metadata in your search results. Rest assured, your changes have been added and will display in search results shortly.</p>tag:status.widen.com,2005:Incident/196808992024-01-25T23:00:14-06:002024-01-25T23:00:14-06:00Acquia DAM Monthly Maintenance<p><small>Jan <var data-var='date'>25</var>, <var data-var='time'>23:00</var> CST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'>25</var>, <var data-var='time'>20:01</var> CST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>11</var>, <var data-var='time'>13:23</var> CST</small><br><strong>Scheduled</strong> - On January 25th, 2024, between 8 p.m. - 10:59 p.m. CT (January 26th from 3 a.m. - 5:59 a.m. CET), your site will be unavailable for approximately 30-60 minutes for security maintenance.</p>tag:status.widen.com,2005:Incident/194390402023-12-28T23:00:14-06:002023-12-28T23:00:14-06:00Acquia DAM Monthly Maintenance<p><small>Dec <var data-var='date'>28</var>, <var data-var='time'>23:00</var> CST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Dec <var data-var='date'>28</var>, <var data-var='time'>20:00</var> CST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Dec <var data-var='date'>14</var>, <var data-var='time'>09:08</var> CST</small><br><strong>Scheduled</strong> - On December 28th, 2023, between 8 p.m. - 10:59 p.m. CT (December 29th from 3 a.m. - 5:59 a.m. CET), your site will be unavailable for approximately 30-60 minutes for security maintenance.</p>tag:status.widen.com,2005:Incident/190751962023-11-22T23:00:13-06:002023-11-22T23:00:13-06:00Acquia DAM Monthly Maintenance<p><small>Nov <var data-var='date'>22</var>, <var data-var='time'>23:00</var> CST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Nov <var data-var='date'>22</var>, <var data-var='time'>20:00</var> CST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Nov <var data-var='date'>22</var>, <var data-var='time'>13:16</var> CST</small><br><strong>Update</strong> - On November 22nd, 2023, between 8 p.m. - 10:59 p.m. CT (November 23rd from 3 a.m. - 5:59 a.m. CET), your site will be unavailable for approximately 30-60 minutes for security maintenance</p><p><small>Nov <var data-var='date'> 9</var>, <var data-var='time'>10:14</var> CST</small><br><strong>Scheduled</strong> - On November 22nd, 2023, between 8 p.m. - 10:59 p.m. CT (November 23rd from 3 a.m. - 5:59 a.m. CET), your site will be unavailable for approximately 30-60 minutes for security maintenance</p>tag:status.widen.com,2005:Incident/187657662023-10-26T23:00:12-05:002023-10-26T23:00:12-05:00Acquia DAM Monthly Maintenance<p><small>Oct <var data-var='date'>26</var>, <var data-var='time'>23:00</var> CDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Oct <var data-var='date'>26</var>, <var data-var='time'>20:00</var> CDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Oct <var data-var='date'>12</var>, <var data-var='time'>15:14</var> CDT</small><br><strong>Update</strong> - We will be undergoing scheduled maintenance during this time.</p><p><small>Oct <var data-var='date'>12</var>, <var data-var='time'>09:09</var> CDT</small><br><strong>Scheduled</strong> - On October 26th, 2023, between 8 p.m. - 10:59 p.m. CT (October 27th from 3 a.m. - 5:59 a.m. CET), your site will be unavailable for approximately 30-60 minutes for security maintenance.</p>tag:status.widen.com,2005:Incident/187425912023-10-10T09:39:30-05:002023-10-19T15:02:36-05:00Portals availability issue.<p><small>Oct <var data-var='date'>10</var>, <var data-var='time'>09:39</var> CDT</small><br><strong>Resolved</strong> - We have resolved the issue affecting the availability of Portals. Contact Customer Support for help on Acquia DAM Community if you continue to experience any ongoing issues.</p><p><small>Oct <var data-var='date'>10</var>, <var data-var='time'>08:41</var> CDT</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Oct <var data-var='date'>10</var>, <var data-var='time'>08:00</var> CDT</small><br><strong>Identified</strong> - We have identified the issue affecting the availability of Portals and are working on a fix.</p><p><small>Oct <var data-var='date'>10</var>, <var data-var='time'>07:26</var> CDT</small><br><strong>Investigating</strong> - We're aware of an issue affecting the availability of Portals and are actively investigating.</p>tag:status.widen.com,2005:Incident/185012832023-09-28T23:00:10-05:002023-09-28T23:00:10-05:00Acquia DAM Monthly Maintenance<p><small>Sep <var data-var='date'>28</var>, <var data-var='time'>23:00</var> CDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Sep <var data-var='date'>28</var>, <var data-var='time'>20:00</var> CDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Sep <var data-var='date'>14</var>, <var data-var='time'>09:10</var> CDT</small><br><strong>Scheduled</strong> - On September 28th, 2023, between 8 p.m. - 10:59 p.m. CT (September 29th from 3 a.m. - 5:59 a.m. CET), your site will be unavailable for approximately 30-60 minutes for security maintenance.</p>tag:status.widen.com,2005:Incident/184393112023-09-08T16:08:32-05:002023-10-20T14:44:08-05:00Acquia DAM Performance Issue<p><small>Sep <var data-var='date'> 8</var>, <var data-var='time'>16:08</var> CDT</small><br><strong>Resolved</strong> - We have resolved the issue causing some customers to see errors in Assets, API and Portals. Contact Customer Support for help on Acquia DAM Community if you continue to experience any ongoing issues.</p><p><small>Sep <var data-var='date'> 8</var>, <var data-var='time'>15:07</var> CDT</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Sep <var data-var='date'> 8</var>, <var data-var='time'>14:55</var> CDT</small><br><strong>Identified</strong> - We have identified the issue causing some customers to see errors in Assets, API and Portals and we are working on a fix.</p><p><small>Sep <var data-var='date'> 8</var>, <var data-var='time'>14:40</var> CDT</small><br><strong>Investigating</strong> - We are currently investigating an issue where some customers are seeing errors in Assets, API and Portals.</p>tag:status.widen.com,2005:Incident/181059362023-08-24T23:00:08-05:002023-08-24T23:00:08-05:00Acquia DAM Monthly Maintenance<p><small>Aug <var data-var='date'>24</var>, <var data-var='time'>23:00</var> CDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Aug <var data-var='date'>24</var>, <var data-var='time'>20:00</var> CDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Aug <var data-var='date'>10</var>, <var data-var='time'>09:05</var> CDT</small><br><strong>Scheduled</strong> - On August 24th, 2023, between 8 p.m. - 10:59 p.m. CT (August 25th from 3 a.m. - 5:59 a.m. CET), your site will be unavailable for approximately 30-60 minutes for security maintenance.</p>tag:status.widen.com,2005:Incident/181099352023-08-10T20:18:32-05:002023-08-15T09:28:47-05:00Acquia DAM Performance Issue<p><small>Aug <var data-var='date'>10</var>, <var data-var='time'>20:18</var> CDT</small><br><strong>Resolved</strong> - We have resolved the issue causing some customers to see unexpected error messages when using the DAM. Contact Customer Support for help on Acquia DAM Community if you continue to experience any ongoing issues.</p><p><small>Aug <var data-var='date'>10</var>, <var data-var='time'>18:21</var> CDT</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Aug <var data-var='date'>10</var>, <var data-var='time'>17:27</var> CDT</small><br><strong>Identified</strong> - We have identified the issue causing some customers to see unexpected error messages when using the DAM, and we are working on a fix.</p><p><small>Aug <var data-var='date'>10</var>, <var data-var='time'>16:55</var> CDT</small><br><strong>Investigating</strong> - We are currently investigating an issue where some customers are seeing unexpected error messages when using the DAM. In most cases refreshing the page will resolve the issue.</p>tag:status.widen.com,2005:Incident/178446342023-07-27T23:00:02-05:002023-07-27T23:00:02-05:00Acquia DAM Monthly Maintenance<p><small>Jul <var data-var='date'>27</var>, <var data-var='time'>23:00</var> CDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jul <var data-var='date'>27</var>, <var data-var='time'>20:00</var> CDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jul <var data-var='date'>13</var>, <var data-var='time'>09:11</var> CDT</small><br><strong>Scheduled</strong> - On July 27th, 2023, between 8 p.m. - 10:59 p.m. CT (July 28th from 3 a.m. - 5:59 a.m. CET), your site will be unavailable for approximately 30-60 minutes for security maintenance.</p>tag:status.widen.com,2005:Incident/179799252023-07-27T19:25:26-05:002023-10-19T16:08:20-05:00Acquia DAM Performance Issue<p><small>Jul <var data-var='date'>27</var>, <var data-var='time'>19:25</var> CDT</small><br><strong>Resolved</strong> - We have resolved the issue causing some customers to see an error when attempting to search in Assets or load the Portals dashboard. Contact Customer Support for help on Acquia DAM Community if you continue to experience any ongoing issues.</p><p><small>Jul <var data-var='date'>27</var>, <var data-var='time'>18:17</var> CDT</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Jul <var data-var='date'>27</var>, <var data-var='time'>17:28</var> CDT</small><br><strong>Identified</strong> - We have identified the issue causing some customers to see an error when attempting to search in Assets or load the Portals dashboard and we are working on a fix.</p><p><small>Jul <var data-var='date'>27</var>, <var data-var='time'>16:38</var> CDT</small><br><strong>Investigating</strong> - We’re currently investigating an issue where some customers are seeing an error when attempting to search in Assets or load the Portals dashboard.</p>tag:status.widen.com,2005:Incident/178389742023-07-13T00:07:04-05:002023-07-20T11:02:17-05:00Acquia DAM Availability Issue<p><small>Jul <var data-var='date'>13</var>, <var data-var='time'>00:07</var> CDT</small><br><strong>Resolved</strong> - We’ve resolved the issue of unavailable Acquia DAM sites. Contact Customer Support for help on Acquia DAM Community if you continue to experience any ongoing issues.</p><p><small>Jul <var data-var='date'>12</var>, <var data-var='time'>23:34</var> CDT</small><br><strong>Monitoring</strong> - We’ve resolved the recent reported issue with site availability and are monitoring to ensure stability.</p><p><small>Jul <var data-var='date'>12</var>, <var data-var='time'>20:46</var> CDT</small><br><strong>Update</strong> - We are continuing to work on a fix for this issue.</p><p><small>Jul <var data-var='date'>12</var>, <var data-var='time'>19:40</var> CDT</small><br><strong>Identified</strong> - We’ve identified the issue affecting the availability of some sites and are actively working on resolving the issue.</p><p><small>Jul <var data-var='date'>12</var>, <var data-var='time'>18:51</var> CDT</small><br><strong>Investigating</strong> - We're aware of an issue affecting the availability of some sites and are actively investigating.</p>tag:status.widen.com,2005:Incident/177730602023-07-05T15:49:57-05:002023-07-10T13:50:04-05:00Acquia DAM Performance Issue<p><small>Jul <var data-var='date'> 5</var>, <var data-var='time'>15:49</var> CDT</small><br><strong>Resolved</strong> - We have resolved the issue causing pages not to load intermittently. Contact Customer Support for help on Widen Connect if you continue to experience any ongoing issues.</p><p><small>Jul <var data-var='date'> 5</var>, <var data-var='time'>14:42</var> CDT</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Jul <var data-var='date'> 5</var>, <var data-var='time'>13:19</var> CDT</small><br><strong>Identified</strong> - We have identified the issue causing pages not to load intermittently for some users and we are working on a fix.</p><p><small>Jul <var data-var='date'> 5</var>, <var data-var='time'>12:59</var> CDT</small><br><strong>Investigating</strong> - We are currently investigating an issue where, intermittently, pages aren't loading for some users. Refreshing the page or waiting a few minutes and trying again fixes the issue in most cases.</p>tag:status.widen.com,2005:Incident/175129962023-06-22T23:00:52-05:002023-06-22T23:00:52-05:00Acquia DAM Monthly Maintenance<p><small>Jun <var data-var='date'>22</var>, <var data-var='time'>23:00</var> CDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jun <var data-var='date'>22</var>, <var data-var='time'>20:00</var> CDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jun <var data-var='date'> 8</var>, <var data-var='time'>09:07</var> CDT</small><br><strong>Scheduled</strong> - On June 22nd, 2023, between 8 p.m. - 10:59 p.m. CT (June 23rd from 3 a.m. - 5:59 a.m. CET), your site will be unavailable for approximately 30-60 minutes for security maintenance.</p>tag:status.widen.com,2005:Incident/174797942023-06-05T14:00:53-05:002023-06-08T15:31:02-05:00Acquia DAM Search Issue<p><small>Jun <var data-var='date'> 5</var>, <var data-var='time'>14:00</var> CDT</small><br><strong>Resolved</strong> - We’ve resolved the issue that delays displaying new assets, metadata and categories in search results. Contact Customer Support for help on Acquia DAM Community if you continue to experience any ongoing issues.</p><p><small>Jun <var data-var='date'> 5</var>, <var data-var='time'>12:17</var> CDT</small><br><strong>Monitoring</strong> - We’ve resolved the recent reported issue where there was a delay in displaying assets, metadata and categories in search results, and we’re monitoring to ensure stability.</p><p><small>Jun <var data-var='date'> 5</var>, <var data-var='time'>11:08</var> CDT</small><br><strong>Identified</strong> - We’ve identified the issue that delays new assets, metadata and categories from displaying in search results, and we’re actively working on resolving it.</p><p><small>Jun <var data-var='date'> 5</var>, <var data-var='time'>10:07</var> CDT</small><br><strong>Investigating</strong> - We’re currently investigating an issue with a delay in displaying new assets, metadata and categories in your search results. Rest assured, your changes have been added and will display in search results shortly.</p>tag:status.widen.com,2005:Incident/174524122023-06-02T10:37:21-05:002023-06-06T13:33:30-05:00Acquia DAM Search Issue<p><small>Jun <var data-var='date'> 2</var>, <var data-var='time'>10:37</var> CDT</small><br><strong>Resolved</strong> - We’ve resolved the issue that delays displaying new assets and metadata in search results. Contact Customer Support for help on Acquia DAM Community if you continue to experience any ongoing issues.</p><p><small>Jun <var data-var='date'> 2</var>, <var data-var='time'>08:03</var> CDT</small><br><strong>Monitoring</strong> - We’ve resolved the recent reported issue where there was a delay in displaying assets and metadata in search results, and we’re monitoring to ensure stability.</p><p><small>Jun <var data-var='date'> 2</var>, <var data-var='time'>07:14</var> CDT</small><br><strong>Identified</strong> - We’ve identified the issue that delays new assets and metadata from displaying in search results, and we’re actively working on resolving it.</p><p><small>Jun <var data-var='date'> 2</var>, <var data-var='time'>06:36</var> CDT</small><br><strong>Investigating</strong> - We’re currently investigating an issue with a delay in displaying new assets and metadata in your search results. Rest assured, your changes have been added and will display in search results shortly.</p>tag:status.widen.com,2005:Incident/172184842023-05-25T23:00:07-05:002023-05-25T23:00:07-05:00Acquia DAM Monthly Maintenance<p><small>May <var data-var='date'>25</var>, <var data-var='time'>23:00</var> CDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>May <var data-var='date'>25</var>, <var data-var='time'>20:00</var> CDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>May <var data-var='date'>11</var>, <var data-var='time'>08:22</var> CDT</small><br><strong>Scheduled</strong> - On May 25th, 2023, between 8 p.m. - 10:59 p.m. CT (May 26th from 3 a.m. - 5:59 a.m. CET), your site will be unavailable for approximately 30-60 minutes for security maintenance.</p>tag:status.widen.com,2005:Incident/172548472023-05-15T10:03:16-05:002023-05-17T15:59:03-05:00Acquia DAM Community Issue<p><small>May <var data-var='date'>15</var>, <var data-var='time'>10:03</var> CDT</small><br><strong>Resolved</strong> - We have resolved the issue of availability of Acquia DAM Community. Please chat in directly from within your site or call Madison: +1 800 444 2828, London: +44 (0) 203 473 3181 if you continue to experience any ongoing issues.</p><p><small>May <var data-var='date'>15</var>, <var data-var='time'>09:45</var> CDT</small><br><strong>Monitoring</strong> - We’ve resolved the recent reported issue and are monitoring to ensure stability. Please chat in directly from within your site or call Madison: +1 800 444 2828, London: +44 (0) 203 473 3181 if you continue to experience any ongoing issues.</p><p><small>May <var data-var='date'>15</var>, <var data-var='time'>09:25</var> CDT</small><br><strong>Identified</strong> - We’ve identified the issue affecting the availability of Acquia DAM Community and are actively working on resolving the issue. To reach support during this downtime, please chat in directly from within your site<br />or call Madison: +1 800 444 2828, London: +44 (0) 203 473 3181</p><p><small>May <var data-var='date'>15</var>, <var data-var='time'>08:19</var> CDT</small><br><strong>Investigating</strong> - We're aware of an issue affecting the availability of Acquia DAM Community and are actively investigating. To reach support during this downtime, please chat in directly from within your site <br />or call Madison: +1 800 444 2828, London: +44 (0) 203 473 3181</p>tag:status.widen.com,2005:Incident/172185292023-05-11T14:55:02-05:002023-05-17T15:51:41-05:00Acquia DAM Search Issue<p><small>May <var data-var='date'>11</var>, <var data-var='time'>14:55</var> CDT</small><br><strong>Resolved</strong> - We’ve resolved the issue that delays displaying new assets and metadata in search results. Contact Customer Support for help on Widen Connect if you continue to experience any ongoing issues.</p><p><small>May <var data-var='date'>11</var>, <var data-var='time'>09:55</var> CDT</small><br><strong>Monitoring</strong> - We’ve resolved the recent reported issue where there was a delay in displaying assets and metadata in search results, and we’re monitoring to ensure stability.</p><p><small>May <var data-var='date'>11</var>, <var data-var='time'>09:09</var> CDT</small><br><strong>Identified</strong> - We’ve identified the issue that delays new assets and metadata from displaying in search results, and we’re actively working on resolving it.</p><p><small>May <var data-var='date'>11</var>, <var data-var='time'>08:27</var> CDT</small><br><strong>Investigating</strong> - We’re currently investigating an issue with a delay in displaying new assets and metadata in your search results. Rest assured, your changes have been added and will display in search results shortly.</p>