Resolved -
We've resolved the issue causing degraded file processing performance for some customers and we've completed working through the backlog of impacted work. Contact Customer Support for help on Acquia DAM Community if you continue to experience any ongoing issues.
Apr 19, 17:35 CDT
Monitoring -
We've resolved the issue causing degraded file processing performance for some customers. New work should be processing normally and we are working through the backlog of impacted work.
Apr 18, 16:14 CDT
Identified -
We've identified the issue causing degraded file processing performance for some customers and we are working on a fix.
Apr 18, 10:57 CDT
Update -
We are continuing to investigate this issue.
Apr 18, 10:00 CDT
Investigating -
We've received reports that some customers are experiencing degraded file processing performance and we are actively investigating.
Apr 18, 08:58 CDT
Update -
We are continuing to work through the backlog of impacted work and are monitoring to ensure stability.
Apr 16, 15:33 CDT
Monitoring -
We've resolved the issue causing degraded file processing performance for some customers. New work should be processing normally and we are working through the backlog of impacted work.
Apr 16, 13:21 CDT
Update -
We have implemented a fix for this issue and we are seeing most new work process normally. We are continuing to work on a fix for the remaining issue. Any processing work impacted by this issue will reprocessed once the remaining issue is resolved.
Apr 16, 12:16 CDT
Update -
We are continuing to work on a fix for this issue.
Apr 16, 10:55 CDT
Identified -
We've identified the issue causing degraded file processing performance for some customers and we are working on a fix.
Apr 16, 09:58 CDT
Investigating -
We're currently investigating an issue causing degraded file processing performance for some customers.
Apr 16, 09:15 CDT