Resolved -
We have completed processing the accumulated work. Contact Customer Support for help on Acquia DAM Community if you continue to experience any ongoing issues.
Apr 9, 15:38 CDT
Monitoring -
We've implemented a fix for the issue causing degraded file processing performance. We're currently processing work that accumulated during the incident, so some previews may take longer than usual to generate during this time.
Apr 9, 14:20 CDT
Update -
We are continuing to work on a fix for this issue.
Apr 9, 10:47 CDT
Identified -
The issue causing degraded file processing performance for some customers has been identified and we are working on a fix.
Apr 9, 08:35 CDT
Update -
We're continuing to investigate an issue causing degraded file processing performance for some customers.
Apr 9, 08:29 CDT
Investigating -
We're currently investigating an issue causing degraded file processing performance for some customers.
Apr 9, 07:39 CDT