All Systems Operational
API (REST v2) ? Operational
Assets & Templates ? Operational
Embed/Share Links ? Operational
Portals ? Operational
Workflow ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
On July 23, 2020, between 8 p.m. - 10:59 p.m. CT (UTC-5h), your site will be unavailable for approximately 30-60 minutes for security maintenance.
Posted on Jul 9, 14:08 CDT
API (REST v2) Response Times
Fetching
Past Incidents
Jul 10, 2020

No incidents reported today.

Jul 9, 2020

No incidents reported.

Jul 8, 2020

No incidents reported.

Jul 7, 2020
Resolved - We've resolved the issue causing performance degradation in the Insights application for some customers. Contact support@widen.com if you continue to experience any ongoing issues.
Jul 7, 13:40 CDT
Monitoring - We’ve resolved the recent reported issue and are monitoring to ensure stability.
Jul 7, 11:12 CDT
Identified - We’ve identified the issue causing performance degradation in the Insights application for some customers and are actively working on resolving the issue.
Jul 7, 10:53 CDT
Investigating - We're aware of an issue causing performance degradation in the Insights application for some customers and are actively investigating.
Jul 7, 10:36 CDT
Jul 6, 2020

No incidents reported.

Jul 5, 2020

No incidents reported.

Jul 4, 2020

No incidents reported.

Jul 3, 2020

No incidents reported.

Jul 2, 2020
Resolved - We’ve resolved the issue causing degraded performance within Widen Collective for some customers. Contact support@widen.com if you continue to experience any ongoing issues.
Jul 2, 15:00 CDT
Monitoring - We’ve resolved the recent reported issue causing degraded performance within Widen Collective for some customers, and we’re monitoring to ensure stability.
Jul 2, 11:30 CDT
Identified - We’ve identified the issue causing degraded performance within Widen Collective for some customers, and we’re actively working on resolving it.
Jul 2, 11:14 CDT
Investigating - We’re aware of an issue causing degraded performance within Widen Collective for some customers and are actively investigating.
Jul 2, 11:08 CDT
Jul 1, 2020

No incidents reported.

Jun 30, 2020

No incidents reported.

Jun 29, 2020
Resolved - At 4:00 PM CT (UTC-5h) we identified an issue that affected Simple One-Way SSO users created between June 25, 2020, at 10:54 AM CT (UTC-5h) until June 29, 2020, at 6:00 PM CT (UTC-5h). These newly created user accounts were left in a broken state and may have experienced problems interacting with the Widen Collective where authentication is required. We've resolved this issue for all affected user accounts and implemented a fix to correct this issue for newly created users. Contact support@widen.com if you continue to experience any ongoing issues.
Jun 29, 18:36 CDT
Jun 28, 2020

No incidents reported.

Jun 27, 2020

No incidents reported.

Jun 26, 2020
Resolved - We’ve resolved the issue affecting Insights, collection, and order page load performance for some Collective customers. Contact support@widen.com if you continue to experience any ongoing issues.
Jun 26, 17:47 CDT
Monitoring - We’ve resolved the recent reported issue and are monitoring to ensure stability.
Jun 26, 16:51 CDT
Identified - We’ve identified the issue affecting Insights, collection, and order page load performance for some Collective customers and are actively working on resolving the issue.
Jun 26, 15:32 CDT
Investigating - We're aware of an issue affecting collection and order page load performance for some Collective customers and are actively investigating.
Jun 26, 14:17 CDT