Monitoring - We’ve resolved the recent reported issue and are monitoring to ensure stability.
Oct 8, 10:45 CDT
Identified - We're currently experiencing longer than usual processing times for some image formats, such as Camera RAW, PSD, and AI formats.
Oct 7, 12:19 CDT
API (REST v2) ? Operational
Assets & Templates ? Operational
Embed/Share Links ? Operational
Portals ? Operational
Workflow ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
API (REST v2) Response Times
Fetching
Past Incidents
Oct 17, 2019

No incidents reported today.

Oct 16, 2019

No incidents reported.

Oct 15, 2019

No incidents reported.

Oct 14, 2019

No incidents reported.

Oct 13, 2019

No incidents reported.

Oct 12, 2019

No incidents reported.

Oct 11, 2019

No incidents reported.

Oct 10, 2019

No incidents reported.

Oct 9, 2019

No incidents reported.

Oct 7, 2019
Resolved - We’ve resolved the issue that caused some users to be logged out and affected the ability to login to some Widen Collective sites. Contact support@widen.com if you continue to experience any ongoing issues.
Oct 7, 15:57 CDT
Monitoring - We identified an issue that caused some users to be logged out and affected the ability to login to some Widen Collective sites between 3:05 p.m. and 3:09 p.m. CDT (UTC-5h). We've resolved this issue and are monitoring to ensure stability.
Oct 7, 15:24 CDT
Oct 6, 2019

No incidents reported.

Oct 5, 2019

No incidents reported.

Oct 4, 2019

No incidents reported.

Oct 3, 2019
Resolved - We’ve resolved the issue causing intermittent API (v2) upload errors for some customers. Contact support@widen.com if you continue to experience any ongoing issues.
Oct 3, 15:51 CDT
Monitoring - We’ve resolved the recent reported issue and are monitoring to ensure stability.
Oct 3, 13:44 CDT
Identified - We’ve identified the issue causing intermittent API (v2) upload errors for some customers and are actively working on resolving the issue.
Oct 3, 10:09 CDT
Investigating - We're aware of an issue causing intermittent API (v2) upload errors for some customers. Our engineers are actively investigating.
Oct 3, 07:52 CDT
Postmortem - Read details
Oct 3, 11:36 CDT
Resolved - We’ve resolved the issue that delays displaying new assets and metadata in search results. Contact support@widen.com if you continue to experience any ongoing issues.
Oct 3, 11:34 CDT
Monitoring - We’ve resolved the recent reported issue and are monitoring to ensure stability.
Sep 23, 14:59 CDT
Update - Our engineers have fixed the underlying issue and we're continuing work to resolve the delay in displaying new assets and metadata in search results.
Sep 23, 12:14 CDT
Identified - We’ve identified the issue that is delaying metadata updates from displaying in search results, and we’re actively working on resolving it.
Sep 23, 09:46 CDT
Investigating - We’re currently investigating an issue with a delay in displaying metadata updates in your search results. Rest assured, your changes have been added and will display in search results shortly.
Sep 23, 08:11 CDT