Investigating - We’ve identified the issue causing performance degradation in the Insights application for some customers and are actively working on resolving the issue.
Aug 11, 16:02 CDT
API (REST v2) ? Operational
Assets & Templates ? Degraded Performance
Embed/Share Links ? Operational
Portals ? Operational
Workflow ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
On August 27, 2020, between 8 p.m. - 10:59 p.m. CT (UTC-5h), your site will be unavailable for approximately 30-60 minutes for security maintenance.
Posted on Aug 7, 08:30 CDT
API (REST v2) Response Times
Fetching
Past Incidents
Aug 11, 2020

Unresolved incident: Insights Performance Issue.

Aug 10, 2020

No incidents reported.

Aug 9, 2020

No incidents reported.

Aug 8, 2020

No incidents reported.

Aug 7, 2020

No incidents reported.

Aug 6, 2020

No incidents reported.

Aug 5, 2020

No incidents reported.

Aug 4, 2020
Resolved - We've resolved the issue causing longer than usual processing times for some image formats, such as PSD, and AI formats. Contact support@widen.com if you continue to experience any ongoing issues.
Aug 4, 13:14 CDT
Identified - We're currently experiencing longer than usual processing times for some image formats, such as PSD, and AI formats.
Aug 4, 12:29 CDT
Aug 3, 2020

No incidents reported.

Aug 2, 2020

No incidents reported.

Aug 1, 2020

No incidents reported.

Jul 31, 2020

No incidents reported.

Jul 30, 2020

No incidents reported.

Jul 29, 2020

No incidents reported.

Jul 28, 2020

No incidents reported.