On January 28, 2021, between 8 p.m. - 10:59 p.m. CT (January 29 from 3 a.m. - 5:59 a.m. CET), your site will be unavailable for approximately 30-60 minutes for security maintenance.
Posted on
Jan 14, 08:57 CST
Resolved -
At 11:15 AM CT (6:41 PM CET) we identified an issue within our authentication service that was affecting Simple One-Way SSO logins that occurred between 11:13 AM CT (6:13 PM CET) and 11:20 AM CT (6:20 PM CET). Users attempting to log in may have received errors when logging in, loading avatars, or loading customer logos. This issue has been resolved. Please contact Customer Support for help on Widen Connect if you continue to experience any ongoing issues.
Jan 22, 11:00 CST
Resolved -
We have resolved the issue of availability of Portals. Contact Customer Support for help on Widen Connect if you continue to experience any ongoing issues.
Jan 13, 10:02 CST
Monitoring -
We’ve resolved the recent reported issue and are monitoring to ensure stability.
Jan 13, 09:08 CST
Identified -
We’ve identified the issue affecting the availability of Portals and are actively working on resolving the issue.
Jan 13, 08:45 CST
Investigating -
We're aware of an issue affecting the availability of Portals and are actively investigating.
Jan 13, 08:33 CST