File upload issue.

Incident Report for Acquia DAM

Resolved

We’ve resolved the issue delaying file processing on upload. The delayed uploads should now be fully processed. Contact support@widen.com if you continue to experience any ongoing issues.

Posted Oct 01, 2019 - 17:43 CDT

Monitoring

We’ve resolved the recent reported issue and are monitoring to ensure stability.

Posted Oct 01, 2019 - 17:02 CDT

Update

We continue working to resolve the file processing delay when uploading.

Posted Oct 01, 2019 - 15:51 CDT

Identified

We’ve identified the issue delaying files processing when uploading and are actively working on resolving the issue.

Posted Oct 01, 2019 - 14:40 CDT

Investigating

We're currently investigating an issue with files not processing properly when uploading.

Posted Oct 01, 2019 - 14:05 CDT

This incident affected: API (REST v2) and Assets & Templates.