We’ve resolved the issue causing longer than usual processing times for some image formats, such as Camera RAW, PSD, and AI formats. Contact support@widen.com if you continue to experience any ongoing issues.
Posted Oct 17, 2019 - 11:18 CDT
Monitoring
We’ve resolved the recent reported issue and are monitoring to ensure stability.
Posted Oct 08, 2019 - 10:45 CDT
Identified
We're currently experiencing longer than usual processing times for some image formats, such as Camera RAW, PSD, and AI formats.
Posted Oct 07, 2019 - 12:19 CDT
This incident affected: API (REST v2), Assets & Templates, Embed/Share Links, Portals, and Workflow.