Asset previews and download delays issue.

Incident Report for Acquia DAM

Resolved

We’ve resolved the issue with longer than usual processing times for some image formats. Contact support@widen.com if you continue to experience any ongoing issues.

Posted Apr 22, 2019 - 16:35 CDT

Monitoring

We’ve resolved the recent reported issue and are monitoring to ensure stability.

Posted Apr 22, 2019 - 15:08 CDT

Investigating

We're currently experiencing longer than usual processing times for some image formats, such as Camera RAW, PSD and AI formats.

Posted Apr 22, 2019 - 11:28 CDT

This incident affected: API (REST v2), Assets & Templates, Portals, and Workflow.