We have completed processing the accumulated work. Contact Customer Support for help on Acquia DAM Community if you continue to experience any ongoing issues.
Posted Apr 09, 2026 - 15:38 CDT
Monitoring
We've implemented a fix for the issue causing degraded file processing performance. We're currently processing work that accumulated during the incident, so some previews may take longer than usual to generate during this time.
Posted Apr 09, 2026 - 14:20 CDT
Update
We are continuing to work on a fix for this issue.
Posted Apr 09, 2026 - 10:47 CDT
Identified
The issue causing degraded file processing performance for some customers has been identified and we are working on a fix.
Posted Apr 09, 2026 - 08:35 CDT
Update
We're continuing to investigate an issue causing degraded file processing performance for some customers.
Posted Apr 09, 2026 - 08:29 CDT
Investigating
We're currently investigating an issue causing degraded file processing performance for some customers.